After a stint policing the rough streets of Kansas City,Missouri,Chris Voss joined the FBI,where his career as a kidnapping negotiator brought him face-to-face with bank robbers,gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations,revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.
Rooted in the real-life experiences of an intelligence professional at the top of his game,Never Split the Difference will give you the competitive edge in any discussion.
Publisher: CornerstoneISBN: 9781847941497Number of pages: 288Weight: 202 gDimensions: 198 x 129 x 17 mm
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'This book blew my mind. It's a riveting read,full of instantly actionable advice - not just for high-stakes negotiations,but also for handling everyday conflicts at work and at home.'- Adam Grant,Wharton professor and bestselling author of Originals
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