A new approach to succeeding in negotiations where failure is not an option,from one of the world's most experienced kidnap for ransom negotiators.
Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship,when a criminal gang has kidnapped someone,when an entire company's future is being held to ransom from a cyber-attack,Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book.
His methods,centred in empathy,active listening,trust-based influence and emotional control,will help you achieve the outcome you want. Regardless of whether you're an executive in a multi-national organisation,the owner of a small business,a local sports team coach or running the family household,you're negotiating every single day,whether you realise it or not.
Learn the skills Scott uses to resolve life or death kidnappings all over the world - from the Niger Delta,China and the Philippines to the Middle East,Europe and Latin America - and how to apply them to your own life,at work and at home.
Order Out of Chaos provides tools that cut straight to the most effective way of communicating,particularly in times of crisis,change and uncertainty.
Publisher: Little,Brown Book GroupISBN: 9780349434988Number of pages: 272Weight: 340 gDimensions: 232 x 152 x 22 mm
MEDIA REVIEWS
'What a brilliant book! Encouraging,practical,enjoyable,helpful. I'm left feeling determined to harness my inner red centre and to no longer be taken hostage by my own negative mindset'- Cathy Rentzenbrink
'Scott has spent years honing his negotiation skills in some of the most high stress situations imaginable,times when people's lives are on the line. This book captures all his wisdom and shows you how to apply it to everyday life. It is a step-by-step masterclass in communication excellence'- Andy McNab
'Scott Walker's Order Out of Chaos is a manual for navigating modern life. The lessons within hold the key to harmony and influence in business and relationships''- Colonel Tim Collins OBE
'If you're looking for a book that will provide you with a toolbox of simple but effective hacks to improve your communication skills and achieve better,fairer outcomes at work and in life,look no further than Scott Walker's excellent Order Out of Chaos. Scott takes you behind the scenes of real-life hostage negotiations and shares with you the key lessons from his many years of experience in this high-risk area of law enforcement. This book will help you achieve success in work and life,and ultimately become a better colleague,a better friend and a better parent'- Iain Donnelly,former Special Branch detective
'Order Out of Chaos is the go-to guide for'the most important skill you will ever learn',and as one of the world's most experienced kidnap for ransom negotiators,Scott Walker's approach to negotiation is field-tested,intuitive and readily applicable,not only to save others but to also help us lead successful and fulfilled lives at work and home'- Rasmus Hougaard,founder and Managing Partner,Potential Project
'A compelling,practical overview of how to master your mind and influence outcomes'- Dr. Mark Atkinson,MBBS,founder of Psychological Fitness International
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